Who we are
Ecotec Surveys is a trading name of Ben Churchill and provides TM44 air-conditioning inspection and compliance services across the UK. For privacy enquiries, contact info@ecotecsurveys.co.uk.
What information we collect
When you contact us, we may collect your name, company, email address, telephone number and the information you include in your enquiry. We may also retain relevant business correspondence and information required to provide a quotation or service.
How we use your information
We use personal information to respond to enquiries, prepare quotations, discuss and deliver requested services, manage client and supplier relationships, maintain business records and meet legal or regulatory obligations.
Our lawful basis
Depending on the circumstances, we process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or because we have a legitimate business interest in responding to enquiries and managing our business relationships.
Who we share information with
We may use trusted service providers for website hosting, form processing, email, IT and business administration. Where necessary to deliver an agreed service, relevant information may also be shared with professional advisers or delivery partners. We only share information where there is a legitimate business or legal reason to do so.
International processing
Some technology service providers may process information outside the UK. Where this occurs, appropriate safeguards are used where required by data-protection law.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing contractual relationships, maintaining appropriate business records and meeting legal, tax or regulatory requirements.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, or to object to certain processing. You can raise a privacy request by emailing info@ecotecsurveys.co.uk.
Complaints
If you have concerns about how your personal information is handled, please contact us first so we can try to resolve them. You also have the right to complain to the UK Information Commissioner's Office (ICO).
Last updated: 14 October 2026.